To support a work team through tough workplace transitions, like the 2021 saga Return to the Office (or Not), effective leadership communication focuses on resilience and team interdependence.
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One sunny Saturday in April, I was sitting on my favorite San Diego beach reading a book when my husband Daniel walked up, sputtering water and adrenaline and indig- nation.
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It was the early 2000s. I was a young social worker at the psychiatric rehab facility on the campus of San Francisco General Hospital. We were charged with de-institutionalizing hundreds of people with serious and persistent mental illness.
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2020 is a wild time to be alive. I’m thinking about how leaders in organizations can act on the emerging opportunities to create a more equitable world.
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On the Zoom call, Irene asks, “How do we do quality improvement in a crisis situation? What does that look like?” There were nods and thumbs-ups from the five awkwardly-lit faces in their separate little video cubes.
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